Tospino Privacy Policy

November 27, 2020 Version

Entered into force in 2020 November 27

 

Tospino (hereinafter referred to as "we") attaches great importance to the privacy of users and the protection of personal information.We are well aware of the importance of personal information to you and thank you for your trust in us.When you use our products and/or services, we may collect and use your relevant information.We hope to use the "TospinoB2B Privacy Policy" (or called "this privacy policy") to explain to you how we collect,use, save, share and transfer this information when you use our products and/or services.

 

Particular note that this privacy policy does not apply to services provided to you by other third parties, nor does it apply to products or services for which TospinoB2B separately sets a legal statement and privacy policy when providing services.

This privacy policy contains the following:

1.How we collect and use your personal information

2.How do we use cookies and similar technologies

3.How do we share, transfer and publicly disclose your personal information

4.How do we protect and save your personal information

5.How do you access and manage your own information

6.Application and update of this privacy policy.

7.How to contact us

 

Thank you for your application and trust in TospinoB2B. I hope you read carefully and confirm that you have fully understood the content of this privacy policy before using our products and/or services, and that you can follow the guidelines of this privacy policy to make the choice that you think the it is appropriate. For the relevant terms involved in this privacy policy, we try our best to express them concisely and provide further explanations for your better understanding. If you use or continue to use our products and/or services after we update this privacy policy (we will prompt you to update it), it means that you agree to the content of this privacy policy (including updated versions) and agree that we can collect, use, save and share your relevant information according to this privacy policy.

 

1. How we collect and use your personal information

We collect information to provide you with better and more personalized services and strive to improve your user experience. The types of information we collect are as follows:

 

(1) Information you provide to us:

When you register for a TospinoB2B account and when you use related TospinoB2B services, fill in, submit and/or provide information in any other way, including your name, gender, date of birth, ID number, company name, business license, phone number , E-mail address, online banking account number, bank card information and related additional information (such as the province and city in your address, postal code, etc.), you can choose not to provide one or more information, but this may prevent you from using many of TospinoB2B's special services. Please understand that we use the information you provide to respond to your request. In addition, we may associate the information you provide with your TospinoB2B account to identify you.

 

(2) Information we obtain during your use of the service

In order to improve service quality and user experience, we will retain information about your service use and how you use it. Such information includes:

Information on your browser and computer. When you log in or access the TospinoB2B 1. platform or use the TospinoB2B service, the TospinoB2B system automatically receives and records the information on your browser and computer (including but not limited to your IP address, browser type, language used, access date and time, software and hardware characteristics information and web page records you need).

2.Your location information. When you use applications developed by TospinoB2B affiliates and partners, or access mobile web pages to use TospinoB2B services, TospinoB2B may read your location (most mobile devices will allow you to turn off location services, and it is recommended that you contact your mobile The service provider or manufacturer of the equipment).

3.Your device information. TospinoB2B may read the information of the terminal equipment you use to visit Booming and institutions or use TospinoB2B services, including but not limited to equipment model, equipment identification code, operating system, resolution, telecom operator, etc.

4.Your behavior or transaction information. We may record your operations when you visit TospinoB2B or use TospinoB2B services and related information about your transactions on our website.

In addition to the above information, we may also obtain other information about you for reasonable needs to provide services and improve service quality, including relevant information you provide when you contact our customer service team, and information sent to us when you participate in a survey sent by us, as well as relevant information we obtain when you interact with our affiliates and partners.

At the same time, in order to improve the security of your use of the services provided by TospinoB2B, and more accurately prevent phishing website fraud and Trojan horse viruses, we may determine the risk of your account by understanding some of your network usage habits and your commonly used software information. , And may record some links ("URL") that we think are risky.

At the same time, in order to improve the security of your use of the services provided by TospinoB2B, and more accurately prevent phishing website fraud and Trojan horse viruses, we may determine the risk of your account by understanding some of your network usage habits and your commonly used software information. And we may record some links ("URL") that we think are risky.

 

(3)Information from third parties

Refers to the process of registering your TospinoB2B account and using the service, you authorize TospinoB2B to obtain relevant information collected by TospinoB2B's affiliates and partners. This information includes but is not limited to your identity information, behavior information, transaction information, device information, etc. We will aggregate this information to help TospinoB2B provide you with better and more personalized services or better prevent the Internet Fraud.

 

(4)You are fully aware that we do not need your authorization to collect and use personal information in the following situations:

1.Related to national security and national defense security;

2.Related to public safety, public health, and major public interests;

3.Related to criminal investigation, prosecution, trial and judgment execution;

4.In order to protect the life, property and other major legal rights of the personal information subject or other individuals, but it is difficult to obtain the consent of the person;

5.The keyword information you enter when using the search service provided by TospinoB2B;

6.Credit evaluation, violations of laws and regulations or violations of TospinoB2B platform rules, and the measures that TospinoB2B has taken against you;

7.In accordance with the requirements of laws and regulations, the relevant business registration information such as the name of the company and the information of the natural person operator need to be publicized;

8.Other agreements signed between you and TospinoB2B or TospinoB2B's affiliates (including electronic agreements signed online, such as "Booming Settlement Agreement") and the information that TospinoB2B platform rules clearly stipulate or remind you that the privacy policy does not apply to you;

9.Collect your personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

10.Other circumstances stipulated by laws and regulations.

 

2.How do we use cookies and similar technologies

(1)Use of Cookies

1.When you use TospinoB2B products or services, in order to make your visit experience easier, we will send one or more small data files called Cookies on your computer or mobile device. The Cookies assigned to you are uniquely, it can only be read by the web server in the domain that issued the cookies to you. We send you Cookies to simplify your repeated login steps or to help determine whether your account is safe.

2.When you use TospinoB2B products or services, we may use Cookies and similar technologies to collect your information to understand your preferences, conduct consultation or data analysis, improve product services and user experience, and promptly detect and prevent security risks to provide better services to users and partners.

3.We will not use cookies for any purpose other than those stated in this privacy policy. You can manage or delete cookies according to your preferences. You can clear all cookies saved on your computer. Most web browsers will automatically accept cookies, but you can usually modify your browser settings to reject cookies according to your needs; in addition, you can also clear all cookies saved in the software. But if you do this, you may need to personally change the user settings every time you visit TospinoB2B, and the corresponding information you have recorded before will also be deleted, and it may have a certain impact on the security of the services you use.

 

(2)The use of network Beacon and similar technologies

TospinoB2B web pages often contain some electronic images (called "single pixel" GIF files or "web beacons"), which can help the website count the users who browse the web or access certain cookies. TospinoB2B uses network beacon in the following ways:

1.Calculate the number of user visits by using the network beacon on the TospinoB2B website, and identify registered users through access cookies.

2.We can provide personalized services on the TospinoB2B website through the cookie information we obtain.

 

3.How do we share, transfer and publicly disclose your personal information

(1)Sharing

1.We will not share your personal information with any company, organization or individual other than Booming, except in the following circumstances:

(1)Obtain your explicit consent or authorization in advance;

(2)Provide in accordance with applicable laws, regulations, legal procedures, mandatory administrative or judicial requirements;

(3)In order to fulfill our obligations in the "TospinoB2B Settlement Agreement" or this privacy policy and exercise our rights, share your personal information to TospinoB2B affiliates, partners or third parties to perform certain functions on TospinoB2B (such as communication service providers sending push notifications and payment institutions handling bank cards on our behalf etc.)

(4)Only by sharing your personal information can we realize the core functions of our products and/or services or provide the services you need;

(5)Dealing with disputes between you and others according to your needs;

(6)Provided in accordance with relevant agreements signed with you (including electronic agreements signed online and corresponding platform rules) or other legal documents;

(7)Use based on academic research;

(8)Use based on the social public interest in compliance with laws and regulations.

 

We will not be held responsible for any security data accidents caused by the above third parties and losses caused to you.

With the development of our business, we and our related parties may conduct mergers, acquisitions, asset transfers or similar transactions, and your personal information may be transferred as part of such transactions. We will notify you before the transfer.

 

2.We may share your personal information with our affiliates. However, we will only share necessary personal information and are bound by the stated purpose in this privacy policy. If our affiliates want to change the purpose of processing personal information, they will again seek your authorization and consent.

 

3.We may share your order information, account information, device information, and location information with partners and other third parties to ensure the smooth completion of the services provided to you. However, we will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and will only share necessary personal information to provide services. Our partners have no right to use the shared personal information for any other purpose. Our partners include the following types:

(1)Suppliers of goods or technical services. We may share your personal information with third parties who support our functions. These supports include supplying or providing infrastructure technical services, logistics and distribution services, payment services, data processing, etc. for us.

(2)Partners who entrust us to promote. Sometimes we will provide promotional services on behalf of other companies to user groups who use our products and/or services. We may use your personal information and the indirect user portrait formed by the collection of your non-personal information to share with partners who entrust us to promote ("the entrusting party"), but we will only provide these entrusting parties with promotion coverage and validity information, and will not provide your personally identifiable information, or we gather this information so that it does not identify you personally. For example, we can tell the entrusting party how many people have viewed their promotional information or purchased the entrusting party’s goods after seeing this information, or provide them with unidentifiable statistical information to help them understand their audience or customers.

 

4.For companies, organizations and individuals with whom we share personal information, we will sign strict confidentiality agreements with them and require them to handle personal information in accordance with our instructions, this privacy policy and any other relevant confidentiality and security measures.

 

5.Information exchanged with companies and organizations, in order to comply with the law, implement or apply our terms of use and other agreements, or to protect the rights of TospinoB2B, you or other TospinoB2B customers, their property or safety, for example, to prevent fraud and other illegal activities and reduce credit risk. However, this does not include personal information that is sold, rented, shared or otherwise disclosed for profit in violation of the commitments made in this privacy policy.

 

(2)Transfer

We will not transfer your personal information to any company, organization or individual, except in the following cases:

1.Obtain your explicit consent or authorization in advance;

2.Provide information as required by applicable laws and regulations, legal procedures, mandatory administrative or judicial requirements;

3.Provided in accordance with relevant agreements signed with you (including electronic agreements signed online and corresponding platform rules) or other legal documents;

4.When it comes to mergers, acquisitions, asset transfers or similar transactions, if it involves the transfer of personal information, we will require new companies and organizations that hold your personal information to continue to be bound by this privacy policy, otherwise, we will require the company or organization asks you for authorization again.

 

(3) Public Disclosure

We will only publicly disclose your personal information under the following circumstances and under the premise of adopting industry-standard safety protection measures:

1.According to your needs, disclose your designated personal information in a disclosure method that you explicitly agree to;

2.In cases where your personal information must be provided in accordance with the requirements of laws and regulations, compulsory administrative law enforcement or judicial requirements, we may publicly disclose your personal information based on the required personal information types and disclosure methods. Under the premise of complying with laws and regulations, when we receive the above-mentioned request for information disclosure, we will require the corresponding legal documents, such as subpoenas or investigation letters, to be issued.

 

4.How do we protect and save your personal information

TospinoB2B strictly protects the security of your personal information. We use various systems, security technologies and procedures to protect your personal information from unauthorized access, tampering, disclosure or destruction. If you have any questions about our personal information protection, please contact our customer service.

When trading online goods or services with third parties through the TospinoB2B website, you will inevitably disclose your personal information, such as contact information or postal address, to the counterparty or potential counterparty. Please properly protect your personal information and only provide it to others when necessary. If you find that your personal information has been leaked, especially your account and password, please contact our customer service immediately so that we can take corresponding measures. We are not responsible for any leakage caused by your personal failure to properly keep your account and password.

 

How we use information

In order to provide you with services, improve our service quality, and optimize your service experience, we will use your personal information in compliance with laws and regulations, and mainly use it for the following purposes:

1.Provide you with the various services you use, and maintain and improve these services.

2.Recommend to you content that you may be interested in, including but not limited to sending you product and service information, or showing you personalized third-party promotional information through the system, or with your consent, share information with TospinoB2B partners so that they can send you information about their products and services. If you do not wish to receive the above information, you can unsubscribe through the corresponding unsubscribe function.

3.We may use your personal information to verify identity, prevent, detect, investigate fraud, endanger security, and other behaviors violated agreements, policies or rules with us or our affiliates, to protect the legitimate rights and interests of you, other TospinoB2B users, us and our affiliates.

4.We may combine personal information from a certain service with information obtained from other services to provide you with more personalized services, for example, use, share or disclose your information to allow you to have a wider social circle through shopping.

5.We will make statistics on the usage of our services and may share these statistics with the public or third parties to show the overall usage trend of our products or services. But these statistics do not contain any identifying information about you.

6.Let you participate in surveys about our products and services.

7.Other purposes approved or authorized by you.

 

5.How do you access and manage your own information

(1)Access and correct your personal information

Except as provided by laws and regulations, you have the right to access and correct your personal information at any time, including:

1.Your account information: You can update personal information other than bank information (including but not limited to contacts, store names, company qualifications, etc.) after logging in to your TospinoB2B personal account.

2.Personal information that you cannot access and correct: In addition to the information listed above, we cannot provide you with access and correction services for some of your personal information. Such as, the information collected on your device is mainly to improve your user experience and ensure transaction security, and the personal information generated when you use extended functions. We will use the above information within the scope of your authorization. You cannot access and correct it, but you can contact us for deletion or anonymization.

3.Despite the above agreement, in accordance with relevant laws, regulations and national standards, we may not be able to respond to your request in the following situations:

(1)Directly related to national security and national defense security;

(2)Directly related to public safety, public health, and major public interests;

(3)Directly related to criminal investigation, prosecution, trial and execution of judgments;

(4)There is sufficient evidence to show that you have subjective malice or abuse of rights;

(5)Responding to your request will cause serious damage to the legitimate rights and interests of other individuals and organizations;

(6) Involving commercial secrets.

4.We have established a privacy protection office with personnel responsible for personal information protection. If you have any questions about this policy, or any complaints or comments on the handling of your personal information, please contact us through the following channels:

4.We have established a privacy protection office with personnel responsible for personal information protection. If you have any questions about this policy, or any complaints or comments on the handling of your personal information, please contact us through the following channels:

 

Customer Service Hotline 0755-2989-0666

(2)Account cancellation

 

You can contact us through our customer service hotline to apply for cancellation of your account. After you cancel your account, we will stop providing you with products and/or services, and based on your request, unless otherwise provided by laws and regulations, we will delete your personal information.

6.Application and update of this privacy policy

 

(1)In order to provide you with better services and with the development of TospinoB2B business, this privacy policy will be updated accordingly. However, without your explicit consent, we will not reduce your rights under this privacy policy.

 

(2)For major changes, we will also provide more noticeable notifications (we will explain the specific changes to the privacy policy through methods including but not limited to emails, text messages or special reminders on the browsing page).

(3)The major changes referred to in this privacy policy include but are not limited to:

1.Our service model has undergone major changes. Such as the purpose of processing personal information, the type of personal information processed, the way of using personal information, etc.;

2.Significant changes have taken place in our ownership structure and organizational structure. Such as changes in owners caused by business adjustments, bankruptcy mergers, etc.;

3.The main objects of personal information sharing, transfer or public disclosure have changed;

4.Your right to participate in the processing of personal information and the way of it has undergone major changes;

5.When our responsible department, contact information and complaint channels for handling personal information security change;

 

6.When the personal information security impact assessment report shows that there is a high risk.

 

7. How to contact us

(4)We will also archive the old version of this privacy policy for your review.

(1)If you have any questions, comments or suggestions about this privacy policy or your personal information, please contact TospinoB2B.

Official Tel: 0755-2989-0666

Address: No. 307, Building 1, Geya Building, Guangming New District, Shenzhen, Guangdong, China

You can also contact us at any time by visiting the online customer service system at http://www.tospino.com/ or dialing our customer service number.

(2) Under normal circumstances, we will reply within 15 days. If you are dissatisfied with our response, especially our personal information processing behavior has harmed your legal rights, you can also file a complaint or report to regulatory authorities such as cyberspace and telecommunications, public security, and industry and commerce.